At Wine Quay Bar, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and interact with our services. We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
1. Data Controller
Wine Quay Bar, located at Muro dos Bacalhoeiros Nº 111 and 112, 4050-080 Porto, is the data controller responsible for your personal data. If you have any questions about this privacy policy or about how we handle your data, you can contact us at [winequaybar@gmail.com](mailto:winequaybar@gmail.com).
2. Personal Data Collected
We collect different types of personal data to provide and improve our services, including:
Contact Information: Name, email address, phone number, and physical address (where applicable).
Browsing Information: IP address, browser type, language, and interactions with our website (via cookies and other technologies).
Usage Information: Details on how you use our services or interact with the content on the site.
3. Purpose of Data Processing
The personal data collected will be used for the following purposes:
Request and Communication Management: To respond to your inquiries, requests for information, or assistance.
Service Execution: To carry out the services or provide the products you request via our website.
Marketing and Promotions: To send newsletters, offers, or information about products and services, with your consent.
Website and Service Improvement: To enhance the functionality of our website, personalize the user experience, and analyze visitor behavior.
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
Performance of a Contract: When processing is necessary to fulfill our contractual obligations (e.g., providing a requested service).
Consent: When we request your explicit consent for activities such as sending marketing communications.
Legitimate Interest: To improve our services, ensure platform security, and maintain our customer relationships.
5. Sharing of Personal Data
We only share your personal data under the following circumstances:
Service Providers: Third parties who help us deliver our services, such as hosting providers, marketing tools, or payment services. These third parties are required to keep your data confidential and only use it for the agreed purposes.
Legal Compliance: When we are legally required to disclose your data to public or judicial authorities.
6. Data Retention Period
Your personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
Contract-Related Data: Will be kept while the contractual relationship is active and for 5 years after its termination.
Marketing Data: Will be kept until you withdraw your consent.
Cookies: Stored according to the cookie policy, or until you choose to disable them.
7. Data Subject Rights
Under the GDPR, you have the following rights regarding your personal data:
Right of Access: You may request a copy of the personal data we hold about you.
Right to Rectification: You may request correction of any inaccurate or incomplete information.
Right to Erasure: You may request the deletion of your data, unless we are legally required to retain it.
Right to Restrict Processing: You may request that we restrict the processing of your data in certain situations.
Right to Data Portability: You may receive your data in a structured, commonly used, machine-readable format and transmit it to another controller.
Right to Object: You may object to the processing of your data for certain purposes, such as direct marketing.
Right to Withdraw Consent: You may withdraw your consent to data processing at any time.
To exercise any of these rights, please contact us at [winequaybar@gmail.com](mailto:winequaybar@gmail.com).
8. Cookies and Similar Technologies
Our website uses cookies and similar technologies to enhance user experience and personalize content. For more information about the cookies we use and how you can manage them, please refer to our Cookie Policy.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data from loss, theft, unauthorized access, or disclosure. However, please note that no security system is foolproof and data transmission over the internet may not be completely secure.
10. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy periodically. Changes will take effect as soon as they are published on our website. We recommend reviewing this policy regularly to stay informed about how we protect your personal data.
11. Contact Us
If you have any questions about this Privacy Policy or how we process your personal data, please contact us at [winequaybar@gmail.com](mailto:winequaybar@gmail.com) or by mail at the following address: Wine Quay Bar, Muro dos Bacalhoeiros Nº 111 and 112, 4050-080 Porto.
